TELUS is main the pack In relation to contact filtering, a service that is definitely considerably simpler at blocking spam/robocalls than common contact blocking.
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The hrs they have aren't Operating perfectly with my work and caring for an aged relative busy schedule. I also chatted Nonetheless they explained to me I must connect with in.
Hello RoHo_ and many thanks for your time and effort, our team are going to be delighted to investigate this with you. We will have to have more info with regards to your account so we are going to send you a private message shortly, thanks!
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I am looking for the telephone number to simply call to talk to the agent and questioning when they can be found in the weekend. I need to make payment preparations and made an effort to on chat, even so they advised me I must get in touch with.
Hi All people, I need to Speak to customer service in regards to modifying a payment arrangement. I needed to know if there is an e mail or other solution to Make contact with them mainly because I am Operating, and most moments I seek to call and don't get to talk to a person in advance of I really need to hold up.
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Be aware: if the topic just isn't yet coated by TELUS Professional Messaging, you'll be offered by using a callback possibility.
Automobile-suggest aids you rapidly narrow down your search results by suggesting probable matches when you style.
Payment impacting alterations will require a mobile phone phone but ahead of undertaking that, have you attempted the payment arrangement choices online?
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time and so they hanged up on me, declaring which i must connect with for the duration of "regular Business several hours". Is that this for authentic?
So inefficient. An e-mail would receive the concept throughout quite a bit simpler. Another agent stated sorry and will reverse the final thirty day period’s charge and cancel it. Another month A different $7. Sigh. About the mobile phone once more around 1-1/two hour. The 2nd representative was defending her employer and implying I was Erroneous. Just demand me the $340 and cease the $seven every month Monthly bill and terminate the camera, I begged her, then I finished the decision. She remaining a message stating she are not able to proceed With all the cancellation due to the fact I hung up. At this stage I’m emotion physically ill from it. I get in touch with yet again… forty five minutes. You should, just end this relationship now. Lastly Yet another agent certain me It might be cancelled. In complete, about eleven hours on the telephone given Telus internet support that February making an attempt to cope with the camera return. It felt like punishment… as if I’m the enemy - following spending over $forty,000 with Telus through the years and never ever as soon as complained. I’m pretty client and polite. My ask for was so very simple. The full point was produced painfully complicated and extended for months.
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Then you start to complain you were promised things not included in the legit item. Considering that your own facts was accustomed to add this to your account, How are you going to acquire when informed we didn't offer you that. It will eventually appear like you personally subscribed.